Booking a Workspace

Q: How do I search for workspaces on Hotdesk?

A: To search for workspaces, enter a location or keywords in the search bar on the Hotdesk  app. You can also use filters to refine your search based on criteria such as workspace type, price range, capacity, and amenities. Browse the search results to find a workspace that meets your needs, and click on the listing to view more details.

Q: Can I book a workspace for a specific date and time?

A: Yes, you can book workspaces for specific dates and times. When viewing a workspace listing, select your desired date and time using the calendar and time picker. Workspaces can typically be booked for hourly, daily, or weekly durations. Ensure that the workspace's availability aligns with your desired schedule before proceeding with the booking.

Q: Are there any booking fees or additional charges?

A: Hotdesk charges a small booking fee to cover the cost of processing your reservation. This fee is included in the total price displayed when booking a workspace. Some workspaces may have additional charges for optional services or amenities, such as printing or catering. These charges will be clearly stated in the workspace listing and added to your total cost during the booking process.

Q: How do I complete the booking process?

A: Once you have selected a workspace, date, and time, click the "Book Now"  button. You will be prompted to enter your payment information if you haven't already done so. Review your booking details, accept the terms and conditions, and click "Confirm" or "Submit" to complete the booking. You will receive a confirmation email with your booking details and instructions on how to access the workspace.

Q: Can I make changes to my booking after it's confirmed?

A: You can modify your booking by contacting the host directly through the Hotdesk platform or by reaching out to our customer support team. Please note that changes are subject to availability and may incur additional charges or fees, depending on the host's cancellation and modification policies.

Q: What is the cancellation policy for workspace bookings?

A: Cancellation policies vary by host and workspace. You can find the specific cancellation policy for a workspace in its listing details. Generally, cancellations made within a certain time frame before the booking start time are eligible for a full or partial refund. Please review the cancellation policy carefully before booking, and contact the host or customer support if you have any questions.